Q: Why should I purchase my vehicle from Alexandria Toyota?
A: Our customers, time after time, respond via surveys from the manufacturer, that they loved the experience here at Alexandria Toyota. Our philosophy is that we would rather not sell a car, than have a dissatisfied customer. Our sales staff is made up of 29 individuals that have built a following by being honest and concerned that their customers get the best value for their money. Click on the navigation bar Meet our staff and you will get an idea of the experience level here at Alexandria Toyota. And most importantly, we have a dealer who cares about our customers. Jack Taylor owns only one dealership, is very active in the management of our store, and is adamant that his employees give you a competitive price and the best service possible.

Q: What are your hours of operation?
A:

Showroom Monday - Friday: 9-9 Saturday: 9-6 Sunday: 12-5

Service Monday - Friday: 7-7 Saturday: 8-5 Sunday: Closed

Parts Monday - Friday: 7-7 Saturday: 8-5 Sunday: Closed

Sales 703-797-5380 or 703-684-0700

Q: How do I purchase a vehicle using this website?
A: Click on the navigation bar quick quote and complete the information. Our internet consultant will respond quickly with price and availability. Upon your agreement of price and terms, we will prepare the vehicle for delivery and set an appointment with you to come to our store. Your time at Alexandria Toyota should be 1 hour or less.

Q: How do I know when I’m getting the Best Price?
A: Everyone has this question and the answer is only when you are satisfied that the price equals the value! There are 1400 Toyota dealerships in the USA! We do not want you to pay us more than you would another dealer! Since 1995 we have tripled our sales volume. Our nearest competitor has had very little sales volume increase since 1995.

Q: Can Alexandria Toyota obtain the exact vehicle that I want if they don’t have it in stock?
A: We have 500 or more new Toyotas at our dealership and another 150 incoming units to our store at all times. If possible, we will reserve one of those vehicles for you. If not we will trade with another Toyota dealer to meet your color and equipment needs. Our distributor does simply not order some configurations of color and equipment.

Q: What are your Hours of Operation?
A: Please see the footnote below for hours of operation.

Q: How do I get to your dealership?
A: Click on the navigation bar directions. Both a map and written driving instructions are available for you to print out.

Q: Why is credit information required before an interest rate will be quoted to me?
A: Most lenders have instituted tiered rates, based on the credit rating of the purchaser.

Q: Can I have all my paperwork completed via fax/internet before I come in to pick up the vehicle from the dealership?
A: Most of it. Some documents must be signed in person.

Q: Do I need to schedule an appointment with my sales consultant?
A: It is best, as we are a very high volume dealer and would like to serve you upon arrival.

Q: Do you have a College Graduate purchase or lease program?
A: Yes. This program is designed to help soon to be and recent college graduates purchase their first new vehicle. The degree is considered in lieu of credit history. Eligibility starts as early as 90 days before graduation, if the applicant has a letter of intent for employment in his or her field of study. Eligibility continues until 12 months after graduation.

Q: Do you have a first time buyer program?
A: Yes, for the all new Yaris and Scion. This program targets the youth market, and does not require previous car credit. One low limit credit card is usually all that is required for credit history.

Q: Do we take trade-ins?
A: Yes. We sell over 1,000 pre-owned cars every year. Most of these vehicles were traded by our new car customers.

Q: How much money are you going to give me for my trade?
A: Fair trade-in value. We always are in need of pre-owned vehicles for our pre-owned department. Use the navigation bar evaluate your trade to get an idea of the value of your car.

Q: Why is a deposit required to locate a vehicle for me?
A: As we already have 400 to 500 vehicles in stock, we would like a firm commitment from you before we purchase another one!

Q: Is my deposit refundable after the dealership has obtained a special vehicle for me?
A: If the vehicle is not in perfect condition, we wouldn’t expect you to want to own it. If it is exactly what you ordered, we would expect you to take delivery. However, situations occasionally arise that dictate exceptions.

Q: What is a Destination Charge?
A: It is the cost to ship the vehicle from the factory to the dealership. The Destination Charge is the same nationally for all dealers. Destination charge is synonymous with freight.

Q: Why do I have to pay a Processing Fee?
A: This fee recovers some of the expenses a dealer incurs in getting the vehicle from his lot to your driveway. Prior to delivery, each vehicle has to have the contact paper removed, a state inspection, thorough cleaning and polishing, pre-delivery inspection, and a full tank of fuel.

Q: If I pay cash, can I get a better price?
A: No. At Alexandria Toyota we aren’t concerned with your method of payment until we have sold the vehicle.

Q: What is an Out The Door Price Quote?
A: A quote that includes all your costs including tax and tag. This is the only valid way to comparison shop, as charges in addition to the price of the car will vary from dealer to dealer.

Q: How often is your website updated?
A: Daily! Our inventories are downloaded each evening. Other information is kept current as programs and specials change.