Great service and answered all of my questions, will definately use them in the future for my car needs.
The experience i had was very pleasant they offer good service are very friendly
Jack Taylor's Toyota of Alexandria, YA'LL ROCK!!! I have not ever had my car serviced in less than 30 minutes, until TODAY! Had myself set to wait an hour like the Service Rep said, but now I get to go do extra stuff before I go home. THANK YOU!!!
Good service here. They treated us right and fairly.
I give this rating because I consistently get exceptional customer service from Jerry Gerdes and I need to share these compliments about him. Jerry is knowledgeable about service being provided, patient in explaining the service, realistic about the time estimates for service, informative about ser Read More...
Is the best place to take your car Either regular maintenance or repairs
Feb 25 2017: Bought Toyota Corolla. Smooth experience.
I consistently get exceptional customer service from everyone at Alexandria Toyota's service department. Their caring and professional attitudse makes it a pleasure to take my car in for maintenance. My service point of contact is Mr. Jerry Gerdes and he is absolutely excellent!!! Jerry is knowledgeable about service being provided, patient in explaining the service, realistic about the time estimates for service, informative about service changes required based on unexpected problems identified, attentive to his customers, and he is very personable. He uses these qualities with all of his customers as I have observed him for several years skillfully providing these qualities to us. He makes me feel as if I am the only customer he has as he expeditiously attends to my service requirements with the highest level of skill, efficiency, and professionalism. Jerry is the best and one of the top 3 reasons that I will purchase my next Toyota from Alexandria Toyota. -- Pat R